Effective Date: July 22, 2026
Last Updated: July 22, 2026
These Terms of Use (“Terms”) govern your access to and use of:
Collectively, these are referred to as the “Services.”
The Services are operated by InHive Systems, Inc. (“InHive,” “we,” “us,” or “our”).
By accessing or using the Services, clicking a button indicating acceptance, creating an account, submitting information, or otherwise using any part of the Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, you must not access or use the Services.
If you use the Services on behalf of a company or other legal entity, you represent and warrant that:
The Services are intended primarily for business and professional use in logistics, freight forwarding, transportation, cargo services, pricing, quotation management, analytics, and related commercial activities.
The Services are not designed for personal, family, or household use unless expressly stated otherwise.
You may use the Services only:
These Terms govern use of the public website and any Services not governed by a separate written agreement.
If you or your organization enters into another agreement with InHive, including a:
that agreement will control to the extent of any conflict with these Terms.
Use of a customer-branded portal may also be subject to terms established by the freight forwarder or other organization operating that portal.
InHive provides software, workflow, information-management, quotation, analytics, and integration tools intended to assist logistics professionals.
Unless expressly agreed otherwise in writing, InHive is not acting as a:
InHive does not take possession, custody, or control of cargo through operation of the Services.
InHive does not itself transport, screen, store, insure, clear, deliver, or handle cargo merely because information regarding such services appears in the Services.
Any transportation, screening, handling, insurance, customs, storage, delivery, or related service is provided by the applicable third-party provider under that provider’s own terms and conditions.
You must be at least 18 years old and legally capable of entering into a binding agreement to use the Services.
If you are using the Services for an organization, you must be an authorized representative of that organization.
You may not use the Services if:
Certain features may require an account.
When creating or using an account, you agree to:
You may not:
InHive may require additional authentication, verification, or security measures.
If your account is created or managed by an employer, customer, freight forwarder, or other organization, that organization’s administrators may be able to:
You acknowledge that your organization, rather than InHive, may control information submitted through an organization-managed account.
Subject to these Terms and any applicable agreement, InHive grants you a limited, nonexclusive, nontransferable, nonsublicensable, revocable right to access and use the Services for your authorized internal business purposes.
This license does not transfer ownership of any software, technology, content, database, design, process, trademark, or intellectual property.
No rights are granted except those expressly stated.
You may not, directly or indirectly:
Unauthorized access to computer systems can also create liability under applicable law, including federal laws addressing access without authorization.
You must not use the Services in connection with:
You are responsible for determining whether a shipment, commodity, destination, party, service, or transaction is lawful.
“User Content” means information, data, documents, quotations, rate records, shipment details, customer records, messages, files, images, notes, instructions, configurations, or other materials submitted to the Services by or on behalf of a user or customer.
As between you and InHive, you retain ownership of your User Content, subject to the rights granted below.
You grant InHive a limited, nonexclusive, worldwide right to host, store, reproduce, transmit, process, display, modify, and otherwise use User Content only as reasonably necessary to:
This license ends when the User Content is deleted from active systems, except where retention is required by law, contract, security needs, backup processes, or legitimate legal claims.
You represent and warrant that:
You remain responsible for the legality, accuracy, quality, and appropriateness of User Content.
InHive does not have a general duty to independently verify User Content.
The Services may contain confidential or proprietary information belonging to:
You must protect such information and use it only for authorized purposes.
You may not disclose, publish, sell, transfer, or misuse confidential rates, margins, customer lists, pricing rules, shipment records, credentials, contracts, or business information.
More detailed confidentiality obligations may be established by a separate written agreement.
Information displayed through the Services may include:
Unless expressly confirmed in a binding written agreement, booking confirmation, or provider-issued document:
You must independently verify all material information before:
InHive seeks to provide useful and reliable Services, but information may be:
InHive does not warrant that:
You are responsible for reviewing results and applying professional judgment.
The Services may use automated calculations, algorithms, rules, machine learning, or artificial intelligence to:
Automated outputs may be inaccurate, incomplete, or inappropriate for a particular shipment.
You must not rely exclusively on automated outputs for decisions involving:
An authorized and qualified person should review material outputs before use.
The Services may display or process data supplied by third parties.
InHive may not control:
Third-party data may be subject to additional restrictions.
You may use third-party data only as permitted by applicable agreements, licenses, and law.
The Services may link to or integrate with:
Third-party services are governed by their own terms and privacy policies.
InHive is not responsible for:
Integration availability may change without notice.
InHive may facilitate communication or information exchange between users and logistics service providers.
InHive does not, merely by operating the platform:
Users are responsible for conducting appropriate due diligence before engaging a service provider.
You are solely responsible for compliance applicable to your business and transactions, including where relevant:
The Services do not constitute a compliance certification.
The Services and all associated intellectual property are owned by or licensed to InHive.
This includes:
Except for the limited license expressly granted, no right, title, or interest is transferred to you.
“InHive,” the InHive logo, related product names, slogans, designs, and trade dress are trademarks or service marks of InHive Systems, Inc. or its licensors.
You may not use them without prior written permission, except where legally permitted.
You may not:
If you provide suggestions, ideas, comments, enhancement requests, or other feedback, you grant InHive a perpetual, irrevocable, worldwide, royalty-free right to use and incorporate that feedback without restriction or compensation.
This does not grant InHive ownership of your confidential business data or User Content.
If you believe content available through the Services infringes your copyright, send a written notice containing:
Send notices to:
InHive Systems, Inc.
Attn: Copyright Agent
1441 Broadway, 3rd Floor, Suite 3158
New York, NY 10018
United States
Email: bee@goinhive.com
A company seeking DMCA safe-harbor treatment generally must also designate an agent with the U.S. Copyright Office and publish the agent’s contact information.
Do not call the recipient a “DMCA Designated Agent” unless InHive has completed the formal registration.
Our collection and handling of personal information is described in our Privacy Policy.
By using the Services, you acknowledge that your information may be processed as described there.
You must not submit personal information unless you have legal authority to do so.
You must not attempt to compromise the security of the Services.
You agree to notify InHive promptly if you become aware of:
Security concerns should be sent to:
You must not publicly disclose a suspected vulnerability before giving InHive a reasonable opportunity to investigate and address it, except where disclosure is protected by law.
The Services may be unavailable due to:
Unless a separate Service Level Agreement applies, InHive does not guarantee:
InHive may modify, add, remove, suspend, or discontinue features at any time.
Where commercially reasonable, we may provide advance notice of material changes affecting paid customers.
We are not required to maintain a particular:
Beta, trial, experimental, early-access, preview, or demonstration features may:
Such features are provided for evaluation and should not be used for critical operations unless expressly authorized.
Some Services may require payment under a separate Order Form, Subscription Agreement, or checkout process.
Unless otherwise stated:
No payment obligation should be imposed through these Terms unless the applicable price, billing cycle, renewal terms, and cancellation process are clearly disclosed before purchase.
The FTC may treat materially misleading online commercial practices as unfair or deceptive, and disclosures needed to prevent deception should be clear and conspicuous.
If a subscription renews automatically, the applicable purchase process or Order Form will disclose:
Where required by law, InHive will provide appropriate renewal notices and a reasonably accessible cancellation method.
This section should remain only if InHive actually intends to offer self-service recurring subscriptions.
InHive may suspend or restrict access if we reasonably believe:
Where appropriate, we may provide notice and an opportunity to cure.
You may stop using the public website at any time.
Account termination may be governed by a separate agreement.
InHive may terminate access for:
Upon termination:
Availability of data export depends on the applicable plan, account permissions, technical capabilities, and customer agreement.
You are responsible for maintaining copies of information needed for legal, regulatory, accounting, or operational purposes.
After termination, InHive may delete User Content according to:
The public Terms should not promise a specific export period unless the platform can reliably provide it.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
INHIVE DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF:
INHIVE DOES NOT WARRANT THAT:
Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INHIVE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR:
This applies even if advised of the possibility of such damages.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INHIVE’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE PUBLIC WEBSITE OR FREE SERVICES WILL NOT EXCEED THE GREATER OF:
For paid enterprise Services, the liability cap should be established in the applicable Subscription Agreement rather than relying only on this public clause.
Some jurisdictions do not permit certain limitations, so those limitations may not apply.
You acknowledge that the disclaimers and liability limitations are an essential basis of the agreement between you and InHive and that InHive would not provide the Services on the same terms without them.
To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless InHive and its officers, directors, employees, affiliates, contractors, licensors, and service providers from claims, liabilities, damages, losses, judgments, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:
InHive may control the defense of a covered matter, and you agree to cooperate.
This clause should be reviewed carefully by counsel before use with small-business or individual users.
To the maximum extent permitted by law, you release InHive from claims arising solely from:
This release does not apply to claims caused by InHive’s own conduct where liability cannot legally be excluded.
InHive will not be liable for delay or failure caused by events beyond its reasonable control, including:
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.
The United Nations Convention on Contracts for the International Sale of Goods does not apply.
This clause assumes New York is the intended governing jurisdiction and should be confirmed before publication.
Unless a separate agreement provides otherwise, any judicial proceeding arising out of these Terms will be brought exclusively in the state or federal courts located in New York County, New York.
Each party consents to personal jurisdiction and venue in those courts.
A lawyer should confirm whether New York County is the desired venue.
Before filing a claim, you and InHive agree to make a good-faith effort to resolve the dispute informally.
A written dispute notice must include:
Send the notice to:
The parties will have 30 days after receipt to attempt resolution.
This does not prevent either party from seeking urgent injunctive relief.
I recommend not adding mandatory arbitration yet without attorney review.
A binding arbitration clause requires careful decisions about:
Until counsel prepares that clause, court venue in New York is cleaner and less likely to create an unenforceable or misleading process.
A breach involving intellectual property, confidential information, unauthorized access, security, scraping, reverse engineering, or data misuse may cause irreparable harm.
InHive may seek injunctive or equitable relief without waiving other remedies.
To the extent permitted by law, any claim arising from the public website or free Services must be filed within one year after the claim arose.
If applicable law does not permit this period, the shortest legally permitted period will apply.
This clause should be reviewed by counsel before publication.
InHive may provide notices through:
Notices are effective when sent or posted, unless applicable law requires otherwise.
You are responsible for keeping contact information current.
Legal notices to InHive should be sent to:
InHive Systems, Inc.
1441 Broadway, 3rd Floor, Suite 3158
New York, NY 10018
United States
Email: bee@goinhive.com
InHive may update these Terms from time to time.
The “Last Updated” date will indicate the latest revision.
For material changes, InHive may provide additional notice.
Changes will apply prospectively from the stated effective date.
InHive will not rely solely on a hidden or retroactive change to justify materially broader use of customer or personal information. The FTC has warned that quietly changing terms to permit materially broader data uses can be unfair or deceptive.
Continued use after the effective date constitutes acceptance where legally permitted.
If you do not agree to updated Terms, you must stop using the Services.
You may not assign or transfer these Terms without prior written consent.
InHive may assign these Terms in connection with:
Any prohibited assignment is void.
These Terms do not create a:
Neither party may bind the other unless expressly authorized in writing.
These Terms are for the benefit of you and InHive only.
They do not create rights for third parties, except where expressly stated.
You may not use the Services in violation of applicable:
You represent that you are not prohibited from receiving the Services.
You must not use the Services to facilitate a transaction involving a prohibited party, country, commodity, or end use.
You may not use the Services in connection with bribery, kickbacks, improper payments, or corruption.
You agree to comply with applicable anti-corruption laws.
If the Services are acquired by or for a government entity, use may be subject to additional terms and applicable procurement rules.
No government rights are granted except as expressly agreed in writing.
Nothing in these Terms prohibits a person from making an honest review or lawful assessment of InHive.
The Consumer Review Fairness Act restricts standardized contractual provisions that penalize or prohibit honest consumer reviews.
This does not permit disclosure of trade secrets, confidential information, unlawful content, or false statements.
If any provision is held invalid or unenforceable, that provision will be modified to the minimum extent necessary or severed.
The remaining provisions will continue in effect.
Failure to enforce a provision is not a waiver.
A waiver is effective only if in writing and signed by an authorized representative.
These Terms, the Privacy Policy, and any applicable written agreement constitute the entire agreement concerning the subject matter they govern.
They supersede prior communications regarding that subject matter.
Headings are for convenience only and do not affect interpretation.
You consent to receive electronic communications relating to the Services, including:
You may withdraw consent where applicable, but doing so may prevent use of certain Services.
Words such as “including” mean “including without limitation.”
The singular includes the plural where appropriate.
References to laws include amendments and successor provisions.
Questions about these Terms may be sent to:
InHive Systems, Inc.
1441 Broadway, 3rd Floor, Suite 3158
New York, NY 10018
United States
Email: bee@goinhive.com
InHive Systems Inc, provides logistics technology and quotation-management tools. InHive is not a freight forwarder, carrier, customs broker, insurer, warehouse operator, or cargo screening facility. Rates, schedules, capacity, transit times, and charges are subject to verification and may change without notice.
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